“Dealing with Difficult People” – Instructor: Pam Watkins

Dealing with difficult people is an issue in every business or organization at least occasionally. Instructor Pam Watkins shares her experiences and many years in the HR Management field to show you how to diffuse a bad situation, push through an emotional conversation with an employee, or deal with a customer who may need to be removed from your business.

This FREE class will be offered on Wednesday, April 25th. Choose the session that fits your schedule: 1:30 – 3:30pm at East Forest School, or 5:00 – 7:00pm at West Forest School.